America’s leading airline, United Airlines is looking to have Braille Placards across its entire fleet within next 3 years. The airline has a plan to overhaul its fleet and this placards are a part of it.
United Airlines Braille Placards
United Airlines is bringing a brilliant initiative for low-vision travelers. The airline has already started rolling out Braille placards for seat numbers and lavatories on some of its aircraft. Currently, the airline features these placards on 12 aircraft.
The airline expects to feature such placards on the entire fleet by yeaar 2026.
Airline Chief Customer Officer Linda Jojo said that this help the airline to be more inclusive and welcoming to the customers. Braille placards are placed right above the seat for seat numbers. For lavatories, the airline places the placards outside and inside the lavs.
She added that : “We did this from feedback from our own customers, feedback from third parties we’ve worked with.”
Why taking so much time?
Rolling out of Braille Placards on entire fleet is expected to take around 3 years. Why is it taking so long?
Well, for any structural change in the aircraft, the airline has to take approval from the Federal Aviation Administration (FAA). the aviation regulator of the United States of America. United is trying to be deliberate in how it rolls out the new features, which is why the timeline to do so is so long.
Currently, there is no way for customers to know whether the aircraft they are going to travel upon is equipped with Braille Signage or not.
But as the airline fits large number of aircraft with placards, the airline will start informing passengers about the placards as well through the website and app. The placement and format of the placards may change as well subject to passenger feedback.
Source Credits : USA Today