TATA Group Airline Air India has launched a new programme to simplify the cabin upgrades process. The airline has shut down the old programme because of a few complications.
Air India : new Cabin Upgrade Programme
Air India has launched a new programme to simplify the entire cabin upgrade process. The airline has named this programme – Upgrade+.
This programme allows passengers to purchase instant and confirmed upgrades to the front cabins at a fixed price. Passenger can opt for upgrades to higher cabins between 72 hours to 12 hours before booking. Of course, this is subject to availability. If a premium seat is not available, the airline will not put it for upgrade.
Recently, in an interview to Jagriti Chandra of The Hindu, Air India Chief Technical Officer Sisira Kanta Dash said that the airline is trying to make sure that all First class seats are serviceable.
Passengers can also purchase cabin upgrades during check-in at airline’s counter.
What happens to the old programme?
The old programme named “Bid Upgrade” has been discontinued by the airline. This programme had a bidding infrastructure, which allowed passengers with qualified reservations to bid for cabin upgrades. Decision was published four hours before the flight, whoever bid the highest will get the upgrade.
What will you get and what not?
With Upgrade+, a passenger can avail all the facilities of the premium cabin. The facilities includes increased baggage allowance, priority check-in at dedicated counters, boarding and baggage handling, onboard amenity kits and food.
What you will not get are the fare conditions. In Upgrade+, cancellation charges, rebooking fees and accrual of Flying miles will remain the same as original lower cabin booking.
Air India is undergoing a major transformation right now. The airline has recently the Letter of Type Acceptance from the Directorate General of Civil Aviation (DGCA). It is planning to induct 1st Airbus A350 by November this year.
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Source : Moneycontrol